1. by mibagents on February 4, 2013

    New

    Email Wierdness

    • Ticket #98
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    • Last Updated 5:16 pm
    • Modified by Donboy

    Of late I have been having weird issues with emails generated by subscriptions. Many of them come to me days after they were posted; a lot of them are emailed twice, and not at the same time but a day or more later.

    I am using Inbox.com for RPG.net and it had been going well for a long time. I can’t tell if the problem is inbox.com or RPG.net. Thanks for looking in to this gentlemen!

    Scott

  2. Donboy
    about 13 years ago

    I hate to say it, but I suspect its inbox.com. Most people get their emails immediately. If there is a delay lasting for days, then I have to assume that, for some reason, the mail is taking a long time to get processed through their system. I know because I once ran my own mail server and I know the kind of things that can happen. In order to really confirm it, you’d have to switch your subscriptions to another email address and watch the difference. I’m using gmail and my subscriptions always come through immediately. Posts are NEVER delayed more than a few minutes. But waiting for DAYS??? Yeah, something is wrong with your host.

    I have absolutely no explanation as to why sometimes they are getting doubled. There should be no reason for this. If you are getting doubles, and its because of some problem on our side, then you would be getting doubles of everything… and not just have them occasionally doubled.

    You might want to look more closely at your host. See if there are other people complaining about inbox.com’s mail system. Maybe its being run by a bunch of amatuers or something. Or maybe they have just gotten their server going and they are working out bugs.

    When I started my own mail server, I tested it for my own email account for a LONG time before I ever tried to bring in paying customers. I didn’t want to run a half-ass operation. But even still, problems like what you’re having would occasionally happen because I didn’t have a stable production environment and I didn’t have a test server to use for rolling out new changes and testing them sufficiently before making a production change.